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Shopping safely at Bows for Strings

by Bows for Strings on

To our wonderful musical fraternity,

We trust you are safe and well, and leaning into the joy of music like we are during this challenging time.

As Melbourne moves into Stage 4 restrictions, our showroom will be closed to customers, however we are pleased to say you will still be able to shop with us online and seek the expertise of our team of musicians and luthiers.

Our new website allows you to browse our full range and chat with our team of musicians to have all of your musical questions answered. 

Free delivery over $50 and local click-and-collect:

When shopping online, Bows for Strings customers receive free delivery Australia-wide for orders over $50 (this excludes heavier items requiring extra care such as cellos and double basses - these incur a flat fee of $75).

Local customers are able to take advantage of contactless click-and-collect which is available during our standard showroom hours. When choosing this option, customers receive a notification when their order is ready to pick-up from our showroom. Customers are asked to call us upon arrival and wait in their car for one of our team members to come out with your order.

Free fitting is still be available for items such as strings and chin rests. Simply let us know when calling to say you've arrived and we will collect your instrument from you to fit your items.

Our workshop - repairs and servicing:

Our workshop is operating on limited capacity for urgent repairs and instrument set-ups. Like click-and-collect, our workshop will operate with contactless drop-off/pick-up for local customers Alternately, we are able to receive instruments that are sent to us (delivery times may vary).

Please call us to discuss your service and book it in before dropping it off at our showroom or posting it to us.

Any questions?

As always, if you have any questions or simply need some advice, please don’t hesitate to get in touch by giving us a call or chatting with us through our website (hint: find the chat function in the bottom right corner of your screen).

As always, happy playing!

The Bows for Strings team

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